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Instant Help

beta

First Steps

READ ME FIRST (about help)
How is the eBlocker connected?
Setup using iOS & macOS App
Disable IPv6 in LAN/WLAN
Domain, Pattern, Malware & Phishing Blocker… What is what?

Install HTTPS certificate

Storing the eBlocker certificate
How to add the eBlocker certificate in Windows.
How do I know if the eBlocker certificate is stored correctly?
How to add the eBlocker certificate in macOS.
How to add the eBlocker certificate in Thunderbird.
How to add the eBlocker certificate in Linux.
How to add the eBlocker certificate in iOS.
How to add the eBlocker certificate in Firefox , Cliqz and Seamonkey.
How to add the eBlocker certificate in Android.
How to delete the eBlocker certificate
Generating the certificate takes a long time.
eBlocker HTTPS Diagnostics

User Manual

License & Update

License & Update
Reset your eBlocker license.
Transfer the license key

The eBlocker Dashboard
Tips for the eBlocker Dashboard
The eBlocker Controlbar
The eBlocker settings
Accessing the eBlocker settings

Parental Controls

Parental Controls
Lock a Client

Devices
Disable eBlocker for a device

IP-Anonymization

IP-Anonymization
Using VPN and Tor network
The eBlocker VPN network function
The eBlocker Tor Network feature
How to keep a VPN connection alive?
The cloaking doesn’t work.

Blocker
What are Domain and Pattern Blockers?
What kind of list formats are supported?
How do I store a block list?
Where can I find block lists on the Internet?
Which domains should always be allowed?

eBlocker Mobile

The eBlocker Mobile Function
Requirements for eBlocker Mobile
eBlocker Mobile
How do I set up eBlocker Mobile on my device?
How do I set up port forwarding on the router?
Where can I download a compatible OpenVPN app?
Where can I find the required OpenVPN files for the eBlocker?
Can I also access devices in my network?
Deactivate completely
Troubleshooting

DNS-Firewall
eBlocker DNS Firewall
How can I clear the DNS cache?
How to integrate my own DNS server?
Where can I find more public DNS server on the Internet?

Which functions require the activation of HTTPS / SSL?
The eBlocker HTTPS Function
HTTPS
HTTPS/SSL encrypted connections

System
Reset to factory settings

Network
eBlocker Individual Network Setting
The eBlocker and IP address ranges
Is it possible to assign a fixed IP address to the eBlocker?
The real IP address is displayed.
Public IP has changed

eBlocker DHCP server and fixed IP addresses
DHCP Server – There can only be one!
It also works without a DHCP server
Neither router nor eBlocker as DHCP server

Common Issues

No Internet, but the eBlocker can still be accessed
I can’t access the web or email.

Problems with www, apps, devices

Problems with apps
An App doesn’t work (connecting-errors).
HTTPS / SSL connection error with a virus scanner.
Information on radios, loudspeakers, printers, NAS.
Help, a website will no longer be displayed.
Delays and video streams stop loading.
Error message while signing in on a website.
A website signals the use of an AdBlocker.
Many CAPTCHAs are displayed

No icon, control bar or dashboard

No eBlocker icon on setup.eblocker.com
No eBlocker Icon and no Controlbar
I can’t see the eBlocker icon on all websites
With a VPN app you do not see an eBlocker icon.
No eBlocker Dashboard

Very slow network connection
The VPN connection is slow.

eBlocker not reachable

Where can I find eBlocker’s IP-address?
I have a new router and cannot reach the eBlocker anymore.
The eBlocker does not respond.

I have a new router, what do I have to do?
The eBlocker and compatible routers
WiFi repeater and the eBlocker
WiFi access points and the eBlocker
The eBlocker and switches
Fritzbox 7490 – The WiFi is very slow.
The eBlocker and the Fritzbox 7490
Issues with the Fritzbox 7490 / 7360 / 3490 / 3272
Fritzbox – The Access Point Trick
The eBlocker and WLAN Repeater
Router restarts spontaneously
Issues with Speedport W723V / W724V / W921V
The eBlocker and the hardware firewall
I have a beta/lab firmware version for my router.
Issues with the Technicolor TC7200 router
My router’s parental controls no longer work.

IP-address releated

Why is it a good idea to prevent IPv6 in your network?
Windows 10 “IP address conflict” message
My router is showing different IP addresses for the eBlocker.

User Interface related

Odd-looking inscriptions after an update.

Administration & Database

Admin locked out from Parental Control.
Running with errors / Database stopped

Licensing & Updates

Why do I not receive any updates?
I bought the eBlocker second hand.

General Questions

Before Installation

What is eBlocker?
Is the eBlocker legal?
What is the difference between eBlocker Open Source, eBlocker Base, eBlocker Pro and eBlocker Family?
Why does the eBlocker also block online advertising?
How does the eBlocker block trackers from creating user profiles?
How does the eBlocker offer more protection than other tools?
Does the eBlocker replace a firewall?
Does the eBlocker replace a virus scanner?
How is eBlockerOS tested?
What is fragFINN?
eBlocker Meltdown & Spectre information!

Does the eBlocker work with any Internet connection?
What operating systems and browsers are supported?
What Internet devices work with the eBlocker?
Is my router compatible with the eBlocker?
Will the eBlocker support the IPv6 protocol?
Can the Raspberry Pi / Banana Pi be used for eBlocker?
Important note for older operating systems
Do all pages and apps work with HTTPS/SSL?
Does the eBlocker support HTTPS/SSL encrypted connections?

Clearing the browser cache (Windows and macOS).
Check the network connection with macOS.
Check the network connection with Windows.
Why do not all devices have an IPv6 address?
What is the Tor Network?
What is a VPN network?
Computer and Internet Glossary

Further Support

eBlocker User Manual
eBlocker Community Forum
Help videos in German
E-Mail Support
Former help pages

Release Notes

Release Notes 2.x

Release Notes 2.5
Release Notes 2.4
Release Notes 2.3
Release Notes 2.2
Release Notes 2.0

Release Notes 1.x

Release Notes 1.9
Release Notes 1.7
Release Notes 1.5
Release Notes 1.3
Release Notes 1.14
Release Notes 1.11
Release Notes 1.0

Release Notes 0.x

Release Notes 0.9.4
Release Notes 0.9.3
Release Notes 0.9.2
Release Notes 0.9.1
Release Notes 0.9
Release Notes 0.8.9-2
Release notes 0.8.7
Release notes 0.8.3
Release notes 0.8.2
Release notes 0.8.0
Release notes 0.7.5

Help
Docs
Common Issues
Router related
I have a beta/lab firmware version for my router.

I have a beta/lab firmware version for my router.

Please understand that we are unable to help customers with beta/laboratory versions of the router firmware. Even the manufacturer of your router will give you limited or no support as beta/lab versions may contain bugs.

Needs revision, Router - Common problems

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Issues with the Technicolor TC7200 router Fritzbox – The Access Point Trick

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Über uns

Das eBlocker Open Source Projekt ist ein Beitrag ehemaliger Mitarbeiter der eBlocker GmbH, um die eBlocker Technologie als Open Source weiter zu führen und jetzt Spenden-finanziert jedermann kostenlos zur Verfügung zu stellen.

Privatsphäreschutz-, VPN-, Tor- und Jugendschutz-Software für sämtliche Geräte. Kostenlos, Open Source und ohne Hintertüren. Läuft auf Raspberry Pi.

Copyright © 2021 eBlocker Open Source UG (haftungsbeschränkt)

Neu: eBlockerOS 2.5 veröffentlicht
Release Notes & Download