Today we created an IRC channel for eBlocker on Hackint IRC server.
Please note, that this is not a new official support thing. The goal is, that users and supporters as well can log in to it and hang around or help each others with issues. The official support remains here in the forum.
The IRC server is irc.hackint.org on SSL port 6697, the channel is #eBlocker (for your favourite IRC client). You can also use the webchat on Hackint: https://webirc.hackint.org/#ircs://irc.hackint.org/#eBlocker
We hope that this chat could be a good way for users to write to each other, but also supporters could be reached there faster (without guarantee).
Thanks for the move @johann0815! I keep fingers crossed for success. Unfortunately I‘m not a big chatter and like the asynch way - so I‘ll keep my focus on the forum and continue helping here.
Are you providing the support channel in English only or also in German? Some users have been asking for German but for a reason we want to keep the forum in English only.
THX!
It's a german and englisch chat as well! I know people asked for help in german speak.
I've set a little introduction to the topic of the chat channel, so it should be clear that this chat is unofficial and german/english.
For about three months I have the chat active and the response goes to zero. Anyway, it was a little experiment 🙂
So far I was available and responsive every (!) day in the chat. But since there seems to be no need I won't visit the chat in this form anymore.
Nevertheless we leave the channel open, but I won't be online every day anymore.
If someone needs a "session" you can make an appointment to communicate directly in the chat. The date can be coordinated here, if there is a need.
To date, this method of communication has not been embraced by the community.
Thanks to @calimero eBlocker is now also available on Discord and we have a higher traffic there, I will close the IRC channel.
You can find more information here: https://eblocker.org/community/announcements/inofficial-private-german-forum-launched-via-discord/#post-6143