Unstable Citrix Connection with active https integration

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(@prometheus)
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Joined: 5 Jahren ago
Posts: 4
Topic starter  

Hardware you use for running eBlockerOS
OEM

eBlockerOS version as well as filter lists version
2.4.5
2020-06-22-06-00-04

Whether or not you use https integration
Active

Client and clientOS (i.e. iOS 12.3.1 running on iPad mini)
Mac OS 10.14.6 (18G5033)

Citrix Receiver Version: 20.05.0.6 (2005)

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The connected Citrix farm (https url) is registered in trusted apps and trusted websites.
Nevertheless the connection is very unstable. The connection breaks off for a couple of seconds, sometimes for many minutes, very often.

With inactive https integration the connection is stable.


   
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(@pio78)
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Joined: 5 Jahren ago
Posts: 329
 

Hi,

that is a Citrix Connection to your office?

Could you do an analyses of the connection?

Settings --> HTTPS --> Manual Recording
(Einstellungen --> HTTPS --> Manuelle Diagnose)

Please send this information.

regards
PIO78


   
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(@random)
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Joined: 5 Jahren ago
Posts: 2056
 

I suppose you are using automatic network mode. If so please follow this: https://eblocker.org/community/bugs-features/internet-radio-playback-stops-after-a-short-time/


   
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(@pio78)
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Joined: 5 Jahren ago
Posts: 329
 

@random

you are right 🙂 . Prometheus wrote that the APP is whitelistet.

regards

PIO78

 


   
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(@random)
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Joined: 5 Jahren ago
Posts: 2056
 

@prometheus Could you solve the issue with the fix discussed above? A brief feedback would be great so I can close the topic.

THX!


   
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(@prometheus)
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@random

Sorry.

I haven't checked this:

https://eblocker.org/community/bugs-features/internet-radio-playback-stops-after-a-short-time/

I'll report again soon.


   
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(@prometheus)
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Topic starter  

Currently testing without(!) enabled eBlocker‘s DHCP and it' still working.

It seems eBlocker OS 2.4.8 fixed that issue.

I'll report again soon.


   
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(@prometheus)
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Joined: 5 Jahren ago
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Nope.

Today the connection breaks off for a couple of seconds very often.

With inactive https integration the connection is stable.

 

I've to try to solve the issue with the fix discussed above, I guess.


   
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(@random)
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Joined: 5 Jahren ago
Posts: 2056
 

@prometheus Have you disabled "Automatic network mode"? And enabled eBlocker DHCP or alternatively changed the gateway of your client to eBlocker's IP?

If "automatic" is ON, you'll probably continue to experience issues.

BTW: There are literally no changes from 2.4.x to 2.4.8. This new release just adds code for the eOS 2.5 upgrade procedure but makes no changes/fixes to existing code.


   
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(@random)
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Posts: 2056
 
Posted by: @prometheus

With inactive https integration the connection is stable.

Hm. One more idea: Have you tried recording SSL-errors (settings>https>manual recording) while using Citix? It might help to add the recorded domains to a trusted app...


   
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