After a new installation I need my license key again for automatic, daily updates. Please send it to me again, thank you. (I can no longer find it on my PC)
@thomasbeier-team-de No problem. Usually an email to office at eblocker dot org does the trick, but I'm happy to pass on your request.
THX!
@random I have the same problem, wrote to the office but still no response. So I can't go ahead and use the eblocker. By the way, you will find a description from the manual with a link to restore the license, which only ends in your shop.
The problem was a power failure and the blocker no longer starts.
I have the same problem, wrote to the office but still no response.
🤔 When did you write the email?
Our goal is to answer forum and email requests within 24 hours and I'd be surprised if we failed.
By the way, you will find a description from the manual with a link to restore the license, which only ends in your shop.
The problem was a power failure and the blocker no longer starts.
The German documentation is outdated and has not been maintained since eBlocker Open Source started in 2020.
Here you find the current documentation: https://eblocker.org/en/docs/reset-your-eblocker-license/
THX!
@random Thank you very much, everything worked out. Is sometimes misleading when looking for a solution. Of course, resetting is of no use without a license key -) But the forum is great!
Dear eBlocker support team,
I also had to reset my eBlocker and reactivating the license turned to a standard one. However my yearly donation has been submitted on 25th of December 2023 via PayPal, which should be active/valid for one year.
could you please support reactivating my automatic daily update license!
THX
@bonycb The community license key does not entitle for updates. I'll forward your request internally and we'll send you your donor key asap.
THX!