[Solved] SEPA Payment

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(@andreas-vieringme-com)
Eminent Member
Joined: 5 Jahren ago
Posts: 31
Topic starter  

Hello,

thanks for the great project.

In the past I paid my donation with normal bank transaction. It worked fine over the last years.

I do not find this possibility, you offer only paypal or swipe with creditcard.

Can I use the old way?

Andreas


   
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(@random)
Illustrious Member Admin
Joined: 5 Jahren ago
Posts: 2056
 
Posted by: @andreas-vieringme-com

Can I use the old way?

Sorry, this is not possible for donor licenses but for general donations only.

In case you worry about your data: we do not get nor store any sensitive info like credit card numbers etc. We only get an anonymous confirmation ID from the payment gateway. No worries 👍

THX!

 


   
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(@benne)
Famed Member Admin
Joined: 5 Jahren ago
Posts: 1084
 

@andreas-vieringme-com

Let me explain the background:

Unfortunately donations bundled with a license can not be made via offline/SEPA transactions because there is a delay in payment confirmation due to manual/human confirmation needed.

As a volunteer team we can not set up processes involving daily manpower today. I’m very sorry.😢

Thanks much for your understanding.🙏


   
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(@andreas-vieringme-com)
Eminent Member
Joined: 5 Jahren ago
Posts: 31
Topic starter  

@benne 

thanks for the explanation.

I will follow your way.

 


   
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(@funeddy)
New Member
Joined: 3 Jahren ago
Posts: 1
 

Hello and good evening,

Where can I get the certificate for my donation from the year 2022 (January)? Unfortunately, there is no invoice in the donations register. Can anyone help me?

Many thanks and best regards
Funeddy


   
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(@random)
Illustrious Member Admin
Joined: 5 Jahren ago
Posts: 2056
 

@funeddy You can use the donation management to access and manage your donations:

German: https://eblocker.org/spendenquittungen/

English: https://eblocker.org/en/donation-receipt/

In any case I've just initiated a resend of the receipt to your email address. Please check your spam folder in doubt 😉

THX!


   
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(@djifh83748)
New Member
Joined: 2 Jahren ago
Posts: 1
 

y, there is no invoice in the donations register. Can anyone help me?

Many thanks and best regards


   
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(@random)
Illustrious Member Admin
Joined: 5 Jahren ago
Posts: 2056
 

@djifh83748 In case you've donated anonymously via SEPA you stay fully anonymous and we can not issue a donation receipt. See also the donation page stating this fact:

grafik

In case you've donated for a license key or not anonymously you'll automatically receive a receipt by email and you can also download the receipt in the donation management (last column):

grafik

As I couldn't find a donation under your email address, I assume you've made your donation anonymously.

THX!


   
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