[Solved] blocker mobile -Error 500: value sent to redis cannot be null

system.log

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2020-10-22 09:47:12,555 [ERROR] 4c26ae53 org.eblocker.server.http.server.ExceptionLogger [defaultEventExecutorGroup-4-5] - Returning 500 Internal Server Error for POST http://192.xxx/api/adminconsole/openvpn/status caused by redis.clients.jedis.exceptions.JedisDataException: value sent to redis cannot be null
2020-10-22 09:47:33,148 [ERROR] 4c26ae53 org.eblocker.server.http.server.ExceptionLogger [defaultEventExecutorGroup-4-5] - Returning 500 Internal Server Error for POST http://192.xxxx/api/adminconsole/openvpn/status caused by redis.clients.jedis.exceptions.JedisDataException: value sent to redis cannot be null
2020-10-22 09:51:25,546 [ERROR] org.eblocker.server.common.registration.DeviceRegistrationClient [pool-3-thread-2] - POST request to license server failed: https://api.eblocker.com/api/dyndns/ip/17243934bc7fd71a890afd90b44b4723efc1fb9cb9e0d671672439f20ded32b9 --> 400
2020-10-22 09:51:25,549 [ERROR] org.eblocker.server.common.registration.DeviceRegistrationClient [pool-3-thread-2] - Could not read error value

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@sunguard What‘s your eBlocker hardware and settings? Would be great if you check and answer: https://eblocker.org/community/announcements/before-posting-here-please-read/

How did you upgrade (fresh install via SD card, upgrade from beta, if „white cube“: via interface)?

Besides the eBlocker Mobile issue is everything else working well (eBlocker function test)? 

Error above suggests (from far) that eBlocker‘s license certificate might be „wrong“. Try switching to Open Source license ( https://eblocker.org/community/announcements/how-to-switch-to-open-source-license/) If you are on Open Source license already, try anyway to renew license.

THX!

Hi,

I'm still on eBlocker Family license.

I have upgraded my "white cube" via standard Webinterface.

eblocker is working slightly well.

Renewing the license ist not possible, when trying I receive rolling error:
ADMINCONSOLE.DIALOG.UPDATE_LICENSE.ERROR.ERROR_REGISTER_DEVICECERTIFICATEINVALIDSIGNATURE

Posted by: @sunguard

eblocker is working slightly well.

?? What does this mean? „Slighly“ is not very helpful to do a diagnosis when calling the doc „I feel slightly ill, please send medication...“ 🤔 

Anyhow, reset your license and try anew: settings>system>reset - click Reset Activation

Make sure eBlocker has full access to eblocker.com/.org domains when renewing the license.

THX!

Moin Random,

I know did a factory reset and updated my blocker. Now everything works fine.

thanks for your support 👍