Error: Connection failed

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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 27
Topic starter  
Hello I have a problem.
My Firefox Brwoser shows: Error: Connection failed
An error occurred while connecting to xxx.xxx.xxx.xx*. *Digits deleted. 😉
I cannot access my dashboard.
I do not see the eblocker dashboard.
Boat without success.
Network disconnection without success.
New start without success.
Can't access eblocker menu. 🙁
Cube lights up
The blocker works. However, I cannot access it.
 
Thank you very much and best regards Zilia
 
I don't speak English. Translation program only.
Client OS
Browser
eBlocker hardware
Client OS version
Browser version


   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2137
 

@zilia Thanks for your post.

I understand eBlocker is working fine and you see that ads are getting blocked - but you can not reach the eBlocker Dashboard. Right?

Please enter "http://eblocker.box" in the browser and share the results here (preferably a screenshot). Make sure to copy/paste the URL (i.e. it's important to use http: and not https:).

Have you made any changes recently? New browser, new router, new ...?

THX! 



   
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(@zilia)
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Joined: 5 Jahren ago
Posts: 27
Topic starter  
BSF 01


   
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(@zilia)
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Joined: 5 Jahren ago
Posts: 27
Topic starter  

The blocker works. It blocks ads.
BUT I can't access the dashboard. I had saved it as a link and as my start screen.
I haven't actually changed any settings. Is my iMac too old? High Sierra?
Thank you very much!



   
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(@zilia)
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Topic starter  

It automatically switches to https. 🙁



   
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(@random)
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Joined: 6 Jahren ago
Posts: 2137
 

@zilia Make sure Firefox is set as follows (to the default configuration):

grafik

THX!



   
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(@random)
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Joined: 6 Jahren ago
Posts: 2137
 

@zilia In case you've accidentally changed some Firefox settings, make sure DNS is set to default as well:

grafik

THX!



   
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(@zilia)
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Posts: 27
Topic starter  

I have!

BSF 03

 



   
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(@random)
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Joined: 6 Jahren ago
Posts: 2137
 

@zilia Well, then the browser should not switch to HTTPS (but stay at HTTP). 

In case you've installed plugins in Firefox: Disable ALL of them. I fear some plugin might be interfering here...

THX!



   
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(@zilia)
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Joined: 5 Jahren ago
Posts: 27
Topic starter  
BSF 05
BSF 06
BSF 04


   
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(@zilia)
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Posts: 27
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That doesn't work either.

The FritzBox?



   
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(@benne)
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Joined: 6 Jahren ago
Posts: 1117
 

@zilia

Do you have an iOS device? If so please install the eBlocker iOS app from the Apple app store and try to check the Dashboard via the app. 

Are you sure the DNS settings in Firefox are exactly as @Random has shown above? To me it seems there is some DNS misconfiguration in your system. Have you tried Safari?

To your question: The Fritzbox is probably not the culprit here - nor the age of your system.

It's better to follow the instructions/questions given here to pinpoint the issue. I.e. @random's question above is still unanswered: "Have you made any changes recently? New browser, new router, new ...?"



   
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(@zilia)
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Joined: 5 Jahren ago
Posts: 27
Topic starter  

I haven't made any changes.
I have an EBlocker cube.

BSF 08
BSF 09

 



   
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(@zilia)
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Joined: 5 Jahren ago
Posts: 27
Topic starter  

IPhone SE. ca. 2017.

Very old school. 😉



   
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(@random)
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Joined: 6 Jahren ago
Posts: 2137
 

Posted by: @benne

Do you have an iOS device? If so please install the eBlocker iOS app from the Apple app store and try to check the Dashboard via the app. 

I'd recommend to try what @benne said. Your iPhone should work fine. Make sure the iPhone is connected to your WLAN when trying.

THX!



   
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(@zilia)
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Posts: 27
Topic starter  

First of all, thank you very much! I'll try it later.
Unfortunately, I don't have time right now. See you.



   
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(@zilia)
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Posts: 27
Topic starter  

https://eblocker.github.io/help/de/360004554054.html

Probably the old versions after all.
Both on the iMac and the iPhone SE 15.8.4.

To old!?



   
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(@zilia)
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Posts: 27
Topic starter  

I downloaded eBlocker on my iPhone SE.
It does not accept the IP from the blocker.



   
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(@zilia)
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Time for new technology!?



   
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(@random)
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Joined: 6 Jahren ago
Posts: 2137
 

Posted by: @zilia

It does not accept the IP from the blocker.

What does this mean?

A screenshot of the error message would be more helpful than constant "to old?, new technology?, Fritzbox?, blabla?" remarks. 

We know what we are doing. It's sufficient to provide clear answers to clear questions to move forward together. 

THX! 



   
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(@thomasr)
Eminent Member
Joined: 5 Jahren ago
Posts: 21
 

I am having exactly the same problems as Zilia to access my freshly installed and updated eBlocker (on a new Raspberry Pi). It was accessible as long as the "expert" mode ("network") was activated (DHCP by the FritzBox), but since I switched to "Automatic ..." ("network") no further access. The blocker is visible on the Fritzbox network interface (with the IP 192.168.178.4) and might be working (??), but no access whatsoever - and I have been through all the attempts described above and in the FAQs here as well (my system: MAC OS Tahoe 26.01, iPhone 16 with iOS 26.01) ... (???)



   
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(@random)
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Joined: 6 Jahren ago
Posts: 2137
 

@thomasr Expert Network Mode and DHCP by Fritzbox will not work because the default gateway in the Fritzbox can not be set (to eBlocker's IP).

I'd recommend to follow instructions, set eBlocker to Individual Network Mode and use eBlocker's DHCP. 

And if http:// <IP address of eBlocker> is not working, install the image anew - preferably on a brand new SD card. (Make sure using http not https btw.!)

Last: If you need further help, it's easier to open a new thread to get individual help. Your issue might not be the issue of Zilla at it's core, I fear.

THX!



   
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(@zilia)
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Joined: 5 Jahren ago
Posts: 27
Topic starter  

Hello, another attempt. Please bear with me. I'm a layman. Thank you!

Still unable to access the eBlocker dashboard.

Not on iMac 10.13.60, not with iPhone SE, and not on iPhone 13 mini.
I have downloaded the eBlocker app on both iPhones.
I have iMac with version macOS HighSierra 10.13.6 and Firefox 115.29.0
The eBlocker is connected to the FritzBox with a cable (LAN).
The eBlocker is lit and the Fritzbox shows it as “connected.”
My iMac is connected to the FritzBox via Wi-Fi.
I have restarted several times. I have unplugged and plugged the cable back in.
I have waited 5 to 10 minutes.

Both iPhones display the message:

eBlocker not found
No eBlocker was found at address xxx.xxx.xxx.xx.

I have checked the MeBlocker IP address from the Fritzbox several times (!!). They are identical.

On iMac, Firefox and Safari cannot connect to eBlocker.

Maybe someone can help me. I'm not a techie and I'm rarely online.
But when I am, I want to be able to surf safely with the eBlocker cube again.

The problem arose on its own. I haven't made any changes. I know that's not really possible. But maybe it has something to do with a new version?

Thank you very much!

Yours, Zilia

Translated with DeepL.com (free version)



   
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(@benne)
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Joined: 6 Jahren ago
Posts: 1117
 

@zilia 

On iOS make sure to trust eBlocker's certificate after installation (German: Einstellungen> Allgemein> Info> Zertifikatvertrauenseinstellungen):

IMG 9027

Also make sure to set WLAN like this:

IMG 9026

 

In case you are using iCloud you need to make sure Apple Private Relay is disabled in Safari. See: https://eblocker.org/community/announcements/beware-of-apple-private-relay-please-disable/

IMG 9030

Hope this helps. Let me know.



   
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(@thomasr)
Eminent Member
Joined: 5 Jahren ago
Posts: 21
 

Hi, the same in may case: "I have checked the MeBlocker IP address from the Fritzbox several times (!!). They are identical." No access whatsoever, even after complete new installation on new SD-card

My settings (private relay etc.) are all correctly set as described above ...

The eBlocker-IP-adresses seem to change (viewed through Fritzbox 7590 on 192.168.178.1) by themselves: From "192.168.179.5" (instead 192.168.178.x while the IPv4-address is shown as 192.168.178.61), then it changes back to 192.168.178.1 (same as Fritzbox) - so there is maybe a conflict of IP-Addresses between eBlocker and Fritzbox ... (?)

The problem started with the old eBlocker box: "The problem arose on its own. I haden't made any changes." Then I bought a raspberry Pi, installed eBlocker OS, and after changing the network settings ... now even after a complete re-installation the problem persists ... (???) 

Is eBlocker working at all under these circumstances?? 



   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2137
 

@thomasr As said above it makes it easier if you open a new thread. 

Nevertheless, the changing IP address is probably caused by two(!) DHCP servers in your network. Make sure to disable the DHCP on your router and use eBlocker's Individual Network Mode (which enables a DHCP server on eBlockerOS).

See here for background: https://eblocker.org/en/docs/dhcp-server-there-can-only-be-one/

THX!



   
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