Error: Connection failed

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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  
Hello I have a problem.
My Firefox Brwoser shows: Error: Connection failed
An error occurred while connecting to xxx.xxx.xxx.xx*. *Digits deleted. 😉
I cannot access my dashboard.
I do not see the eblocker dashboard.
Boat without success.
Network disconnection without success.
New start without success.
Can't access eblocker menu. 🙁
Cube lights up
The blocker works. However, I cannot access it.
 
Thank you very much and best regards Zilia
 
I don't speak English. Translation program only.
Client OS
Browser
eBlocker hardware
Client OS version
Browser version


   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2122
 

@zilia Thanks for your post.

I understand eBlocker is working fine and you see that ads are getting blocked - but you can not reach the eBlocker Dashboard. Right?

Please enter "http://eblocker.box" in the browser and share the results here (preferably a screenshot). Make sure to copy/paste the URL (i.e. it's important to use http: and not https:).

Have you made any changes recently? New browser, new router, new ...?

THX! 



   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  
BSF 01


   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  

The blocker works. It blocks ads.
BUT I can't access the dashboard. I had saved it as a link and as my start screen.
I haven't actually changed any settings. Is my iMac too old? High Sierra?
Thank you very much!



   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  

It automatically switches to https. 🙁



   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2122
 

@zilia Make sure Firefox is set as follows (to the default configuration):

grafik

THX!



   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2122
 

@zilia In case you've accidentally changed some Firefox settings, make sure DNS is set to default as well:

grafik

THX!



   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  

I have!

BSF 03

 



   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2122
 

@zilia Well, then the browser should not switch to HTTPS (but stay at HTTP). 

In case you've installed plugins in Firefox: Disable ALL of them. I fear some plugin might be interfering here...

THX!



   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  
BSF 05
BSF 06
BSF 04


   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  

That doesn't work either.

The FritzBox?



   
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(@benne)
Famed Member Admin
Joined: 6 Jahren ago
Posts: 1108
 

@zilia

Do you have an iOS device? If so please install the eBlocker iOS app from the Apple app store and try to check the Dashboard via the app. 

Are you sure the DNS settings in Firefox are exactly as @Random has shown above? To me it seems there is some DNS misconfiguration in your system. Have you tried Safari?

To your question: The Fritzbox is probably not the culprit here - nor the age of your system.

It's better to follow the instructions/questions given here to pinpoint the issue. I.e. @random's question above is still unanswered: "Have you made any changes recently? New browser, new router, new ...?"



   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  

I haven't made any changes.
I have an EBlocker cube.

BSF 08
BSF 09

 



   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  

IPhone SE. ca. 2017.

Very old school. 😉



   
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(@random)
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Joined: 6 Jahren ago
Posts: 2122
 

Posted by: @benne

Do you have an iOS device? If so please install the eBlocker iOS app from the Apple app store and try to check the Dashboard via the app. 

I'd recommend to try what @benne said. Your iPhone should work fine. Make sure the iPhone is connected to your WLAN when trying.

THX!



   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  

First of all, thank you very much! I'll try it later.
Unfortunately, I don't have time right now. See you.



   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  

https://eblocker.github.io/help/de/360004554054.html

Probably the old versions after all.
Both on the iMac and the iPhone SE 15.8.4.

To old!?



   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  

I downloaded eBlocker on my iPhone SE.
It does not accept the IP from the blocker.



   
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(@zilia)
Eminent Member
Joined: 5 Jahren ago
Posts: 26
Topic starter  

Time for new technology!?



   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2122
 

Posted by: @zilia

It does not accept the IP from the blocker.

What does this mean?

A screenshot of the error message would be more helpful than constant "to old?, new technology?, Fritzbox?, blabla?" remarks. 

We know what we are doing. It's sufficient to provide clear answers to clear questions to move forward together. 

THX! 



   
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