Error: Connection failed

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(@zilia)
Eminent Member
Beigetreten: Vor 5 Jahren
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Themenstarter  
Hello I have a problem.
My Firefox Brwoser shows: Error: Connection failed
An error occurred while connecting to xxx.xxx.xxx.xx*. *Digits deleted. 😉
I cannot access my dashboard.
I do not see the eblocker dashboard.
Boat without success.
Network disconnection without success.
New start without success.
Can't access eblocker menu. 🙁
Cube lights up
The blocker works. However, I cannot access it.
 
Thank you very much and best regards Zilia
 
I don't speak English. Translation program only.
Client OS
Browser
eBlocker hardware
Client OS version
Browser version


   
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(@random)
Illustrious Member Admin
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@zilia Thanks for your post.

I understand eBlocker is working fine and you see that ads are getting blocked - but you can not reach the eBlocker Dashboard. Right?

Please enter "http://eblocker.box" in the browser and share the results here (preferably a screenshot). Make sure to copy/paste the URL (i.e. it's important to use http: and not https:).

Have you made any changes recently? New browser, new router, new ...?

THX! 



   
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(@zilia)
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Themenstarter  
BSF 01


   
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(@zilia)
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Themenstarter  

The blocker works. It blocks ads.
BUT I can't access the dashboard. I had saved it as a link and as my start screen.
I haven't actually changed any settings. Is my iMac too old? High Sierra?
Thank you very much!



   
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(@zilia)
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Themenstarter  

It automatically switches to https. 🙁



   
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(@random)
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@zilia Make sure Firefox is set as follows (to the default configuration):

grafik

THX!



   
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(@random)
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@zilia In case you've accidentally changed some Firefox settings, make sure DNS is set to default as well:

grafik

THX!



   
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(@zilia)
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Themenstarter  

I have!

BSF 03

 



   
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(@random)
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@zilia Well, then the browser should not switch to HTTPS (but stay at HTTP). 

In case you've installed plugins in Firefox: Disable ALL of them. I fear some plugin might be interfering here...

THX!



   
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(@zilia)
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Themenstarter  
BSF 05
BSF 06
BSF 04


   
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(@zilia)
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Themenstarter  

That doesn't work either.

The FritzBox?



   
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(@benne)
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@zilia

Do you have an iOS device? If so please install the eBlocker iOS app from the Apple app store and try to check the Dashboard via the app. 

Are you sure the DNS settings in Firefox are exactly as @Random has shown above? To me it seems there is some DNS misconfiguration in your system. Have you tried Safari?

To your question: The Fritzbox is probably not the culprit here - nor the age of your system.

It's better to follow the instructions/questions given here to pinpoint the issue. I.e. @random's question above is still unanswered: "Have you made any changes recently? New browser, new router, new ...?"



   
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(@zilia)
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Themenstarter  

I haven't made any changes.
I have an EBlocker cube.

BSF 08
BSF 09

 



   
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(@zilia)
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Themenstarter  

IPhone SE. ca. 2017.

Very old school. 😉



   
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(@random)
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Veröffentlicht von: @benne

Do you have an iOS device? If so please install the eBlocker iOS app from the Apple app store and try to check the Dashboard via the app. 

I'd recommend to try what @benne said. Your iPhone should work fine. Make sure the iPhone is connected to your WLAN when trying.

THX!



   
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(@zilia)
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Themenstarter  

First of all, thank you very much! I'll try it later.
Unfortunately, I don't have time right now. See you.



   
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(@zilia)
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https://eblocker.github.io/help/de/360004554054.html

Probably the old versions after all.
Both on the iMac and the iPhone SE 15.8.4.

To old!?



   
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(@zilia)
Eminent Member
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Themenstarter  

I downloaded eBlocker on my iPhone SE.
It does not accept the IP from the blocker.



   
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(@zilia)
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Themenstarter  

Time for new technology!?



   
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(@random)
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Veröffentlicht von: @zilia

It does not accept the IP from the blocker.

What does this mean?

A screenshot of the error message would be more helpful than constant "to old?, new technology?, Fritzbox?, blabla?" remarks. 

We know what we are doing. It's sufficient to provide clear answers to clear questions to move forward together. 

THX! 



   
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(@random)
Illustrious Member Admin
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@thomasr Expert Network Mode and DHCP by Fritzbox will not work because the default gateway in the Fritzbox can not be set (to eBlocker's IP).

I'd recommend to follow instructions, set eBlocker to Individual Network Mode and use eBlocker's DHCP. 

And if http:// <IP address of eBlocker> is not working, install the image anew - preferably on a brand new SD card. (Make sure using http not https btw.!)

Last: If you need further help, it's easier to open a new thread to get individual help. Your issue might not be the issue of Zilla at it's core, I fear.

THX!



   
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(@zilia)
Eminent Member
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Themenstarter  

Hello, another attempt. Please bear with me. I'm a layman. Thank you!

Still unable to access the eBlocker dashboard.

Not on iMac 10.13.60, not with iPhone SE, and not on iPhone 13 mini.
I have downloaded the eBlocker app on both iPhones.
I have iMac with version macOS HighSierra 10.13.6 and Firefox 115.29.0
The eBlocker is connected to the FritzBox with a cable (LAN).
The eBlocker is lit and the Fritzbox shows it as “connected.”
My iMac is connected to the FritzBox via Wi-Fi.
I have restarted several times. I have unplugged and plugged the cable back in.
I have waited 5 to 10 minutes.

Both iPhones display the message:

eBlocker not found
No eBlocker was found at address xxx.xxx.xxx.xx.

I have checked the MeBlocker IP address from the Fritzbox several times (!!). They are identical.

On iMac, Firefox and Safari cannot connect to eBlocker.

Maybe someone can help me. I'm not a techie and I'm rarely online.
But when I am, I want to be able to surf safely with the eBlocker cube again.

The problem arose on its own. I haven't made any changes. I know that's not really possible. But maybe it has something to do with a new version?

Thank you very much!

Yours, Zilia

Translated with DeepL.com (free version)



   
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(@benne)
Famed Member Admin
Beigetreten: Vor 6 Jahren
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@zilia 

On iOS make sure to trust eBlocker's certificate after installation (German: Einstellungen> Allgemein> Info> Zertifikatvertrauenseinstellungen):

IMG 9027

Also make sure to set WLAN like this:

IMG 9026

 

In case you are using iCloud you need to make sure Apple Private Relay is disabled in Safari. See: https://eblocker.org/community/announcements/beware-of-apple-private-relay-please-disable/

IMG 9030

Hope this helps. Let me know.



   
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(@random)
Illustrious Member Admin
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@zilia Just checking back if you have solved the issue so we can close this topic. If the issue is still open on your side please let us know how we can help.

THX!



   
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(@zilia)
Eminent Member
Beigetreten: Vor 5 Jahren
Beiträge: 28
Themenstarter  

Hello,

The problem still exists.

Sorry for the late reply. I rarely use my computer at home.
At the moment, I don't have much time or inclination to deal with this problem. To be honest, I'm also a little resigned. If the problem is resolved, I'll get in touch immediately. At the moment, however, I'm at a loss.

I didn't make any changes at the time. I always had the dashboard as my start screen.
And suddenly it stopped working. Why?

Thank you very much for your support.
Best regards,
Zilia

Translated with DeepL.com (free version)



   
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(@random)
Illustrious Member Admin
Beigetreten: Vor 6 Jahren
Beiträge: 2138
 

@zilia We are here to help. Whenever you have time, make sure iOS settings are like @Benne discussed above. Then we take it from there.

THX!



   
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