[Solved] Home Office over Saas - Remote

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(@matten)
Active Member
Joined: 3 Jahren ago
Posts: 6
Topic starter  

I am in home-office. I use a remote to an Software as a Service provider. With eBlocker I can't get an connection. The remote ressource is not reachabel. I put the adress on the whitelist, it don't help. I use eblocker with VM. Thank you.

Client OS
Browser
eBlocker hardware

   
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(@random)
Illustrious Member Admin
Joined: 5 Jahren ago
Posts: 2020
 

@matten I assume your client is eBlocker HTTPS enabled. Then probably your "remote" app to your SaaS provider uses so called certificate pinning. This collides with eBlocker HTTPS (which is a good sign for security 😉).

To solve, check the Trusted Apps (Settings > HTTPS > Tab Trusted App) and see if your "remote" app is already there (use the search field). Then just enabled the Trusted App.

If there is no pre-defined Trusted App, I'd try to use the Auto Trust App. If this is unsuccessful still, you can record the needed domains manually.

Last: You will get much more focused help if you'd share the info requested in the README. This avoids guessing and back and forth questions.

THX!


   
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(@random)
Illustrious Member Admin
Joined: 5 Jahren ago
Posts: 2020
 

@matten Just checking back if you could solve the „remote“ issue meanwhile, so we can mark the thread solved. If you have further questions don‘t hesitate to post.

THX!


   
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