[Solved] VPN perfect-privacy

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(@bastet)
Eminent Member
Joined: 4 Jahren ago
Posts: 14
Topic starter  

Good day,
so far the VPN service from perfect-privacy worked perfectly in eBlocker.
Despite re-recording the ovpn server profiles matching the eBlocker (from the download page of the VPN provider), this is no longer the case. TOR however works.
The VPN manager available from the VPN provider works correctly under my current Win10.
What could be the cause?
Could it be that the eBlocker updates are the cause for this?

Thanks for any hints.
Bastet

 

Client OS
Browser
eBlocker hardware
Client OS version
Browser version
eBlockerOS version

   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2074
 
Posted by: @bastet

What could be the cause?
Could it be that the eBlocker updates are the cause for this?

To my knowledge there were no changes to eBlockerOS in this regard - besides security updates. Other VPN services work well.

You might want to get in touch with Perfect Privacy for support what they might have changed. 

Please report back here if you have received further infos.

THX!


   
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(@bastet)
Eminent Member
Joined: 4 Jahren ago
Posts: 14
Topic starter  

@random 

I will try


   
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(@benne)
Famed Member Admin
Joined: 6 Jahren ago
Posts: 1097
 

@bastet

I can confirm what @random said:

Posted by: @random

there were no changes to eBlockerOS in this regard - besides security updates

In parallel to contacting Perfect Privacy it could be helpful to share the exact error message you are getting. A screenshot is always appreciated. 👍 

Good luck.


   
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(@johann0815)
Member
Joined: 4 Jahren ago
Posts: 122
 

Hey @bastet,

I use VyprVPN and have no problems so far. Also, I can add a new OVPN file without any problem and use that configuration as well.

I also suspect an error with perfect privacy...sorry 😕 


   
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(@bastet)
Eminent Member
Joined: 4 Jahren ago
Posts: 14
Topic starter  

Hi @benne,

I am in contact with perfect-privacy (PP) and was asked for a protocol. eBlocker offers a "diagnostic report". Can I pass this on without hesitation? Or would it not be better if an eBlocker insider would look at this protocol?


   
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(@benne)
Famed Member Admin
Joined: 6 Jahren ago
Posts: 1097
 

@bastet 

The diagnosis report is a gz compressed tar file that can be unpacked with a proper tool (ie. WinRar). It contains a file „openVPN“ with the log that‘s probably needed by Perfect Privacy. The rest is irrelevant, might contain private data and should rather not be shared, if you want my opinion.

Hope this helps.👍


   
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(@bastet)
Eminent Member
Joined: 4 Jahren ago
Posts: 14
Topic starter  

@benne 

i have seen it and do so.

THX!


   
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(@fintech)
New Member
Joined: 4 Jahren ago
Posts: 2
 

@Bastet

I have the same issue: My eBlocker can't connect to the VPN network of Perfect Privacy, despite correct profile settings. Could you solve the problem in the meantime?

Thank you!


   
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(@bastet)
Eminent Member
Joined: 4 Jahren ago
Posts: 14
Topic starter  

@fintech 

No solution so far! I asked for help at the suggestion of eBlocker at perfect-privacy, including eBlocker logs - unsuccessfully. eBlocker referred to pp with the reason, because the eBlocker updates are probably not the cause. I am at a loss!


   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2074
 

@bastet Thanks for letting us know.

So the solution for other readers (@fintech) is simple: don‘t use Perfect Privacy but rather any other provider, as all other providers work fine.

THX!


   
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(@bastet)
Eminent Member
Joined: 4 Jahren ago
Posts: 14
Topic starter  

will do.


   
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(@zwirbelgmx-ch)
New Member
Joined: 6 Jahren ago
Posts: 4
 

Hopefully, @bastet can solve the problem together with Perfect Privacy. Not using Perfect Privacy can be a solution, but you advertize Perfect Privacy in the VPN Tab as one of the providers, who work with eblocker...


   
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(@benne)
Famed Member Admin
Joined: 6 Jahren ago
Posts: 1097
 

@zwirbelgmx-ch Thanks for the hint. It worked smoothly in the past, but Perfect Privacy has been removed now.

Thanks everyone for your feedback. This is very valuable to avoid pitfalls with Perfect Privacy 👍 

To sum up: Perfect Privacy is not recommend as they have changed "something" so they are incompatible to eBlocker.


   
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(@murdoc911)
New Member
Joined: 4 Jahren ago
Posts: 1
 

Hello together,
I had the same problem with PP. But I think I figured out what the problem is and how to solve it.

Instead of simply downloading the standard OpenVPN config file, I tried the "OpenVPN Config- Generator." (This can be found in the PP menu under "Download & Setup").
Under "TLS flavor" select the option "TLS-auth", instead of "TLS-crypt." (I did not change the other settings.)
With this config file everything works again.

My observation/explanation:
PP seems to have changed something in their OpenVPN config files.
This leads to the eBlocker "ignoring" the OpenVPN static key. At least this can then be found in the "Ignored Settings."

I hope I could help someone with this 🙂

Cheers


   
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(@fintech)
New Member
Joined: 4 Jahren ago
Posts: 2
 
Posted by: @murdoc911

Hello together,
I had the same problem with PP. But I think I figured out what the problem is and how to solve it.

Instead of simply downloading the standard OpenVPN config file, I tried the "OpenVPN Config- Generator." (This can be found in the PP menu under "Download & Setup").
Under "TLS flavor" select the option "TLS-auth", instead of "TLS-crypt." (I did not change the other settings.)
With this config file everything works again.

My observation/explanation:
PP seems to have changed something in their OpenVPN config files.
This leads to the eBlocker "ignoring" the OpenVPN static key. At least this can then be found in the "Ignored Settings."

I hope I could help someone with this 🙂

Cheers

Thank you very much! I have switched to TLS-auth. Now it works again for me. 🙂


   
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(@bastet)
Eminent Member
Joined: 4 Jahren ago
Posts: 14
Topic starter  

@murdoc911

Yes, you have helped me. Thank you very much! 🙂 

Strange that PP did not offer a solution to my request. 😪 


   
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