[Solved] Win10 + IPVanish Client Software cant connect to VPN site/location

3 Posts
2 Users
2 Reactions
413 Views
(@superblond)
Active Member
Joined: 4 Jahren ago
Posts: 6
Topic starter  

Hello Forum!

The VPN over eBlocker works fine for me, but when I try to start my APP "IPVanish" (connect client) in Windows I cannot connect to my VPN provider (IPVanish).

Only when I pause eBlocker the login works.

Am I doing something wrong or is it a bug.
Can I explicitly enable my IPVanish client in Windows?

Thanks for your help!
SB

Client OS
eBlocker hardware
Client OS version
eBlockerOS version

   
ReplyQuote
(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2074
 

@superblond If you are using a VPN client on Windows this disables the eBlocker functionality as the traffic is being encrypted and eBlocker can not inspect it anymore.

The better way is to add the OpenVPN config from your VPN provider to eBlocker and enable the VPN via Dashboard or Controlbar.

Nevertheless, if you feel like using the VPN client (and not use eBlocker) you probably need to whitelist some specific domains (so called Trusted App Domains) from IPvanish in eBlocker HTTPS. (BTW: I assume the VPN client works fine if eBlocker HTTPS is disabled for the Win device - you might want to try this first - just as a proof of my suspicion not as a solution.)

As a solution, leave eBlocker HTTPS enabled and also make sure to enable the Auto Trust App. This will usually add the needed domains for your VPN client automatically as Trusted App. Please follow the instructions.

If the Auto Trust App does not solve this automatically (after retrying a couple of times) then you need to record the needed domains manually.

Make sure to follow the instructions closely - and it will work.

But again: using a native VPN client renders eBlocker useless and this is not recommend as it makes no sense.

If you like to know more about the IT background, I recommend reading all documents in the knowledge base regarding HTTPS, Trusted Apps and such. It‘s all there at your fingertips… 🙌😉

THX!


   
Superblond reacted
ReplyQuote
(@superblond)
Active Member
Joined: 4 Jahren ago
Posts: 6
Topic starter  

@random 

Thx work for me!

I just added "ipvanish.com" under "HTTPS" -> "Trusted Apps", and enabled there  "Trustworthy App".

My IPVanish App (Windows-Client-Software) could then connect to the Ipvanish-Server.

Thx for the help!

SB

 


   
Random reacted
ReplyQuote

Nach oben scrollen