[Solved] eblocker is stuck in an update loop

7 Posts
3 Users
1 Reactions
20 Views
(@thomasbeier-team-de)
Trusted Member
Joined: 7 Jahren ago
Posts: 41
Topic starter  

Hello, everyone. I've had eblocker almost since the beginning. But I'd like to use the forum to ask about this problem.

For the past few hours, eblocker has been stuck in an update loop.

When you go to http://192.168.178.22/settings/#!/login, the following appears:

screenshot1

After clicking “Open Dashboard,” this appears after a short while:

screenshot2

After accessing this link: http://192.168.178.22:3000/settings/#!/devices/list/ and navigating to License > Update this:

screenshot3

After that, I'm tempted to use “System > Restart” to restart or shut down the system, and this appears:

screenshot4

What can I do? Should I disconnect the power anyway?

 

Thanks for your reply

Client OS
Browser
eBlocker hardware
Client OS version
Browser version
eBlockerOS version


   
Random reacted
ReplyQuote
(@random)
Illustrious Member Admin
Joined: 7 Jahren ago
Posts: 2186
 

@thomasbeier-team-de Have you manually triggered the update or came this "updating" screen "out of the blue"?

Anyway it's usually OK to disconnect power and make a cold restart. Best if you make a backup of the config beforehand. 

Good luck.

THX!



   
ReplyQuote
(@thomasbeier-team-de)
Trusted Member
Joined: 7 Jahren ago
Posts: 41
Topic starter  

@random Thanks for the reply.

I disconnected and reconnected the power supply. Now everything is OK again!!!

But no, I didn't initiate a manual update; the update is set to “Automatic Updates.”
I'll keep an eye on how it behaves from here on out.

You can close this post.



   
ReplyQuote
(@thomasbeier-team-de)
Trusted Member
Joined: 7 Jahren ago
Posts: 41
Topic starter  

Hello everyone,

Unfortunately, the error described has occurred again.

After disconnecting and reconnecting the power supply, everything was working again. Could this be a bug?

Best regards, Thomas



   
ReplyQuote
(@bpr)
Famed Member Admin
Joined: 7 Jahren ago
Posts: 363
 

@thomasbeier-team-de 

Hi Thomas,

the eOS 4.0.3 release seems to have some issue with memory usage on the Raspberry Pi with 2 GB. I have experienced some issues on my 2 GB test system where available memory was very low and the system froze.

In the upcoming release 4.1 we will hopefully solve that problem by assigning a better maximum RAM usage to the main Java process. I think the issue is related to the switch from 32-bit to 64-bit.

Best regards

Boris



   
ReplyQuote
(@thomasbeier-team-de)
Trusted Member
Joined: 7 Jahren ago
Posts: 41
Topic starter  

Hi Boris

Thanks for the quick reply.

I think I gave the wrong details about my Raspberry Pi.

My Raspberry Pi has 4GB.

Best regards

Thomas



   
ReplyQuote
(@bpr)
Famed Member Admin
Joined: 7 Jahren ago
Posts: 363
 

OK, in that case it cannot be a low memory issue.

You can go to System / Diagnostics and click the button: Generate Report.

It creates a Zip file (it might take a few minutes). Are there any errors shown in the "install-eblocker-updates.*" files?

I can also take a look at the report if you send it to "support AT eblocker.org".



   
ReplyQuote

Nach oben scrollen