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[Solved] White cubes with eBlockersOS 1.14.8 and How update to eBlockersOS 2.5?  

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New Member
Joined: 1 Monat ago
Posts: 4
25/10/2020 11:16 am  

Hello,

I have purchased a license "eBlocker Family LIFETIME" in April 2016 and I have problems updating the eBlockerOS. At the moment my eBlocker uses eBlockerOS version 1.14.8 and I cannot update it to version 2.5, although I have entered the license code "FAMLFT-OPENSOURCE". See picture in the attachment.

How can I update my eBlockerOS to version 2.5?

greetings

Martin

(Sorry, my English is not good and I used a translator.)


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Famed Member
Joined: 11 Monaten ago
Posts: 373
25/10/2020 12:00 pm  

We‘ve tested 2.x to update, but there might be issues to update from such an old 1.x version. We had no such old device to test, unfortunately. Screenshot shows it‘s not even updating the filters...

Have you tried a Factory Reset (settings>system>reset) and reentered the license? 

Also make sure your eBlocker has full Internet access (no guest network, no MAC address blocking).

After factory reset boot check especially the time in settings>system>events. Date and time of last event need to be correct...

In the worst case you could always get an SD card and install the eBlockerOS image (see menu Downloads).

Thanks much.


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New Member
Joined: 1 Monat ago
Posts: 4
25/10/2020 5:38 pm  

Hello,

thank you very much for answer.

I have tried a Factory Reset (settings>system>reset) and reentered the license. Unfortunately it does not work. There is still an old license on it.

I wanted to try with the SD-Card, but I have a SD-Card with only 4 GB. And also a problem, that my white cube has no slot for SD-Card. Alternatively I tried with the USB-Stick:

- install balenaEtcher on my laptop.
- Download "eBlockerOS for Banana Pi M2+" on laptop
- connect a USB stick to a laptop
- start balenaEtcher and install it on a USB stick
- Switch off white cubes
- Connect USB stick to white cube
- Switch on white cubes
- wait 10 minutes
- Unfortunately White Cube still has eBlockerOS version 1.14.8

What have I done wrong? Thanks again for your support.

Greetings

Martin

Translated with www.DeepL.com/Translator (free version)


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Member
Joined: 12 Monaten ago
Posts: 598
25/10/2020 7:46 pm  
Posted by: @maddin2000

that my white cube has no slot for SD-Card

Yes it has a micro SD slot, but you need to remove the board to insert it. USB will not work.

Posted by: @maddin2000

I have tried a Factory Reset (settings>system>reset) and reentered the license. Unfortunately it does not work. There is still an old license on it.

Have you tried manually updating by hitting „check now“ button (settings>license&updates>update (bottom of page) and before made sure time is correct?

From a theoretical perspective 1.x->2.x should work - but sometimes reality is different 😉 


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New Member
Joined: 1 Monat ago
Posts: 4
25/10/2020 8:37 pm  
Posted by: @random

Yes it has a micro SD slot, but you need to remove the board to insert it. USB will not work.

In fact I found a slot for SD cards in my white cube. But it is not accessible because of the housing of the white cube. I will drill a hole in the housing to make the slot accessible. 😨 

Posted by: @random

Have you tried manually updating by hitting „check now“ button (settings>license&updates>update (bottom of page) and before made sure time is correct?

From a theoretical perspective 1.x->2.x should work - but sometimes reality is different 😉 

Yes, I did. But after pressing the button "Check for update", I did not get an update. See picture in the attachment. 😓 

Thanks a lot and greetings

Martin

 


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Member
Joined: 12 Monaten ago
Posts: 598
25/10/2020 9:21 pm  
Posted by: @maddin2000

I will drill a hole in the housing

I would not do this!

Just remove the board: push back the two hooks opposite the connectors and lift board. Then insert SD card and reinsert board...

Much easier and cleaner than „drilling“... 🤔 😉 

BTW: the SD card remains in your eBlocker as it‘s the new boot drive.

THX!


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New Member
Joined: 1 Monat ago
Posts: 4
26/10/2020 9:23 pm  

Now it works! Now my White Cube works with eBlockerOS version 2.5.6. I have taken the following advice as a solution for my problem:

Posted by: @random

Just remove the board: push back the two hooks opposite the connectors and lift board. Then insert SD card and reinsert board...

It was much cleaner and easier than I thought if I had to break the plate out of the white cube and then put the plate with SD-card back into the white cube. 🤓 

Many thanks! 😀👍 

Greetings

Martin


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New Member
Joined: 4 Wochen ago
Posts: 2
10/11/2020 1:54 pm  

Hello,

I looked through all topics but did not find anything applicable to me. Looks like a serious issue.

I use an original kickstarter purchased eBlocker. It is offline since a couple of month, but now I want to reactivate it.

Banana Pi M2+

eBlockerOS Version 1.7.6

Now I need the Software Image 2.4.10 to update manually over a SD card the white box. But I didn't find the image on the website. Where can I download it?

I am found onlx 2.5.6, but I had understood that I cannot go directly to this version, or?


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Member
Joined: 12 Monaten ago
Posts: 598
10/11/2020 2:05 pm  

@alexh71 I've moved your thread from the official announcements forum (which is meant for the core team 🤔) to a thread that probably answers your questions. 

Please read it fully. Your question is nothing "serious" but reading helps 😉 

And there is a search function at the right side of the forum you might want to check out...

If you need further help please provide all infos from here.

THX!


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New Member
Joined: 4 Wochen ago
Posts: 2
10/11/2020 4:22 pm  

@Random Thank you for moviing the thread, because I had not the attention that I open a thread in the official announcements. Sorry for that.

I had read the process above already, but I need to download the image for Software 2.4.10 to upgrade my white cube manually. Where is the place of download this version?


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Member
Joined: 12 Monaten ago
Posts: 598
10/11/2020 7:33 pm  

@alexh71 There is no "download of eOS 2.4.10" for white cube.

You only have two choices for white cube: Pre-installed eOS (in eMMC) get's updated via our update server to eOS 2.4.10.

If that fails (as you have a 1.x - it probably does fail), the ONLY choice you have is to install 2.5.6. on SD card (and say goodbye to eMMC = onboard memory).

Hope this makes it more clear. Please find the eOS "Banana Pi M2+" download under the "download" menu on this site...

Good luck & THX!


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