Please check out the English help page (or the German Hilfe) first before posting.

Notifications
Clear all

[Solved] iMazing iOS app crashes  

  RSS

Eminent Member
Joined: 11 Monaten ago
Posts: 24
24/10/2020 2:35 pm  

Hello,

using eblocker 2.56, lists from 23.10.2020 on a raspi 4 in auto network mode, the DNS firewall is off.

The certificate is installed correct.

The client Mac OS X Catalina with the eBlocker set as gateway and the 1.1.1.1. as DNS Server.

When starting Imazing, an administration tool for iPhone, iPad etc the app crashes with the error seen in the screenshot.

I talked to the imazing support, they told api.amazing.com must be reachable. This was defined in trusted apps.

I did a manual diagnosis, this did not show any other communication.

Does anyone use imazing, or understands the error message?

Andreas


Quote
Member
Joined: 12 Monaten ago
Posts: 598
24/10/2020 3:32 pm  

Seems that the Controlbar gets introduced into the app.

Make sure, that the Controlbar for your device is configured to be shown in browsers only.

On your device go to Dashboard (eBlocker.box) make sure the tile "Controlbar" is shown. In the tile activate "Show only in standard web-browsers".

THX!


ReplyQuote
Eminent Member
Joined: 11 Monaten ago
Posts: 24
24/10/2020 3:50 pm  

@random I am sorry it did not solve the problem. 

First I set as you told, it crashes again.

Second I disabled the control bar, the same, I get the crash screen.


ReplyQuote
Member
Joined: 12 Monaten ago
Posts: 598
24/10/2020 4:21 pm  

@andreas-vieringme-com Are you sure it's the same error?

Your above screenshot shows some code of the Controlbar. If CB is disabled this code should not be present (or it's a bug 😉).

Would you please share screenshot of this (new?) error. Make sure to clear cache (especially safari), kill all apps and reboot.

If you still get errors: Have you checked what might get blocked with settings>blocker>Analysis Tool ? You can try to add all the listed domains to your trusted app (and make sure app is enabled).

THX!


ReplyQuote
Eminent Member
Joined: 11 Monaten ago
Posts: 24
24/10/2020 4:29 pm  

@random the controlbar is deactivated for this device and I get the same error.

I did a manual analysis, see second screenshot


ReplyQuote
Eminent Member
Joined: 11 Monaten ago
Posts: 24
24/10/2020 4:29 pm  

sorry, could not select two screenshots


ReplyQuote
Member
Joined: 12 Monaten ago
Posts: 598
24/10/2020 10:55 pm  

@andreas-vieringme-com Have you added the listed domains to your other trusted app (and enabled the app)? 

Please check the „PS“ in this post to lern how to post multiple documents/screenshots  https://eblocker.org/community/announcements/before-posting-here-please-read/#post-117

Does it work if Pause is enabled (via Dashboard)?

THX!


ReplyQuote
Eminent Member
Joined: 11 Monaten ago
Posts: 24
24/10/2020 11:42 pm  

@random adding the two domains to a trustet app, and activating did not have any effect.

Pausing the eBlocker before starting the program helps.

I tested the network traffic with wireshark and did not find any other effected domain. This correspondents with the answer from imazing support, the software only contacts api.imaging.com.


ReplyQuote
Famed Member
Joined: 11 Monaten ago
Posts: 373
25/10/2020 10:57 am  

@andreas-vieringme-com Sounds odd that eBlocker‘s Controlbar get‘s integrated into the app, if all domains used for communication are on a trusted app. Maybe they are not using HTTPS to load but unsecured HTTP?! Then this approach will fail.

Nevertheless, if the CB is disabled for the device (as you stated above) I have no idea how this could throw an error. @bpr any ideas here?

@andreas-vieringme-com Make sure to not use cloaking when using the app. Have you tried to add all the domains in the dashboard tile „Tracker and Adblock Rules“ as „allowed“ domains. 

 


ReplyQuote
Eminent Member
Joined: 11 Monaten ago
Posts: 24
25/10/2020 12:16 pm  

@benne yes, CP is disabled and the app produces the mentioned error.

I tried both, adding the domains as a trusted app in the EB admin settings and as trusted domains in the dashboard.

Cloaking disabled or enabled did have no effect.

 


ReplyQuote
Active Member
Joined: 1 Monat ago
Posts: 8
28/10/2020 6:54 am  

@andreas-vieringme-com

good morning. 

They released a new amazing version. 

This version works fine together with eBlocker.


ReplyQuote
Eminent Member
Joined: 11 Monaten ago
Posts: 24
28/10/2020 6:57 am  

@kalle thanks for the info. The new version of imazing fixes the mentioned problem.


Random liked
ReplyQuote
Scroll to Top