[Solved] No Connection to Websites at First Try

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(@facebita)
Estimable Member
Joined: 5 Jahren ago
Posts: 129
Topic starter  

Since a few days I have a very odd problem, only with the computer that uses eBlocker: When I in the Browser enter an URL a message appears:

Fehler: Gesicherte Verbindung fehlgeschlagen

Die Verbindung zum Server wurde zurückgesetzt, während die Seite geladen wurde.

 

  • Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte.
  • Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren.

Weitere Informationen…

There is a button »Nochmals versuchen«. I hit this button. Sometimes then the website is loaded, sometime not, but when I additionaly urge the browser to reload the website, then it is loaded.
 
This issue is surely eBlocker related because it only appears when eBlocker is active.
 
What can I do in order to finde and solve what causes that problem? 
Client OS
Browser
eBlocker hardware
Client OS version
Browser version
eBlockerOS version

   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2105
 

@facebita I'd assume eBlocker's certificate has expired. Usually eBlocker warns long ahead of time of the expiration in the Dashbord's HTTPS section where you can then renew the certificate.

In case you oversaw this warning, just head to Settings > HTTPS > (Tab) Certificate. At the end of the page, hit "Renew certificate". Then install the new certificate in your device (using the Wizard above). Make sure to follow the Wizard or the Setup Instructions for your OS closely (following word by word!) to avoid issues. 

THX!


   
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(@facebita)
Estimable Member
Joined: 5 Jahren ago
Posts: 129
Topic starter  

@random The installed certificate is valid: two green checks in the panel in the section HTTPS Support. But there ist just another oddity: In most cases downoads - especially updates - are interrupted after some seconds. So I need to perform a lot of tries until a some-hundred-MB download is completed. If I pause eBlocker, such a download runs quickly uninterrupted.


   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2105
 

@facebita 

To validate the certificate expiration, please go to Settings > HTTPS > (Tab) Certificate. Here it' reads in a table "Valid till". Please double check the certificate is valid, as the function test only verifies the correct installation.

Your Download issue has nothing to do with the certificate. You are probably using Automatic Network Mode but need to switch to Individual Network Mode. Then all downloads will work properly. See here for details

THX!


   
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(@facebita)
Estimable Member
Joined: 5 Jahren ago
Posts: 129
Topic starter  

Posted by: @random

Settings > HTTPS > (Tab) Certificat

It is valid until 12th May 2028.

 


   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2105
 

@facebita Switch to Individual Network mode and the issues will be gone. 

THX! 


   
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(@facebita)
Estimable Member
Joined: 5 Jahren ago
Posts: 129
Topic starter  

Now I have switched back to Individual Network Mode. In the past I had some issues and troubles when eBlocker ran the DHCP server. I'll try it again. But in my local WLAN only my own iPhone and my own MacBook Air are using eBlocker services. All the other devices don't use it. So I thought: Let's have a network that basically runs without eBlocker, but only for the two devices, that uses eBlocker services make the eBlocker necessary.

But let's see. Hopefully I will furthermore not run in trouble with basic service DHCP running on eBlocker.

Nevertheless, thank you once more again, @random, for your patient support.


   
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(@random)
Illustrious Member Admin
Joined: 6 Jahren ago
Posts: 2105
 

@facebita

Posted by: @facebita

In the past I had some issues and troubles when eBlocker ran the DHCP server.

In over 10 years developing eBlockerOS, we haven't heard about any issue regarding the DHCP server. So next time you are having issues do not hesitate to drop a line here. We are happy to help and improve.

Nevertheless, sorry for pointing you initially to the certificate. That was my mistake not understanding the error you were getting correctly. But together we made it!

I'm glad everything works again. 

THX!


   
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