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[Solved] No update for white box 2.6


Member
Joined: 8 Monaten ago
Posts: 18
Topic starter  

Thanks to @random at the right spot now:

When I go to eblocker.box/settings/#!/home/update and click [Check now] und "manual updates" I only get the message "No updates available"

Any ideas anyone? Any help is appreciated.

Client OS
macOS
Browser
Safari
eBlocker hardware
Original White Cube
Client OS version
11.2.3
Browser version
14.0.3
eBlockerOS version
2.5.8

Quote
Member
Joined: 1 Jahr ago
Posts: 891
 

@grmon Is your eBlocker getting daily updates at all? Please check date of last filter update.

Maybe your commercial eBlocker license has expired and you have not yet switched to the open source license?

In any case you can‘t go wrong if you activate the open source license again: settings>license&update>activate new license 

Code: FAMLFT-OPENSOURCE

Then try again.

THX!


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New Member
Joined: 2 Wochen ago
Posts: 2
 

Hi folks,

since April 1st this year my eBlocker simply refuses to take any updates neither manual, nor automatic.

Of course, I already referred to this topic ( https://eblocker.org/community/postid/3768/), unfortuantely none of the suggested proposals to solve the problems led to success.

License Type (so far) : eBlocker Family

 
 
 
 
 

Any advice for me !?

Thanks in advance,

Steffko


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Member
Joined: 8 Monaten ago
Posts: 18
Topic starter  

@random was on that one, no luck with re-adding it.


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Member
Joined: 1 Jahr ago
Posts: 891
 
Posted by: @random

Is your eBlocker getting daily updates at all? Please check date of last filter update.

@grmon Could you please help me with this question, to further drill down the issue.

Have you also tried to set eBlocker to automatically update? Then it should update to 2.6.x during the night...

THX!


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Member
Joined: 8 Monaten ago
Posts: 18
Topic starter  

Indeed, last list update is from 2021-03-17-07-15-03

automatic updates have been and are activated. 


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Member
Joined: 1 Jahr ago
Posts: 891
 

@steffko_org I've joined your topic to this thread as diagnosis is the same (and maybe the cause as well).

@steffko_org @grmon It seems that an older update didn't work fully and your eBlocker is in some "undefined" state. Could you please take a diagnostic report (settings>system>diagnostics). We only need to look at the "install-eblocker-update.log" which is part of the gzip file. Please share this logfile here or (if you are unable to unzip) share the report via support at eblocker.org (as the full gzip-file might contain sensitive browsing data).

THX for your cooperation!


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New Member
Joined: 2 Wochen ago
Posts: 2
 

@random

Hi Random,

thanks for the quick reply ! - And you are completely right. (see last line of file)

 

Find included the desired file, I had to change it to .txt, otherwise it would have been refused by the system.

Thanks in advance,

Steffko


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Member
Joined: 8 Monaten ago
Posts: 18
Topic starter  

Hey girls,

thanks @random, find contents of the log file:

Hit:1 https://apt.eblocker.com/armbian buster InRelease
Hit:2 https://apt.eblocker.com/eblocker buster InRelease
Hit:3 https://apt.eblocker.com/eblocker-lists buster InRelease
Reading package lists...
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

and the file:

same as @steffko, no .log s allowed.

cheers,
gerrit

 


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Member
Joined: 1 Jahr ago
Posts: 891
 

@grmon @steffko Thanks - also for mentioning .log files upload issue. This has been fixed and .log files can be uploaded now.

Regarding the .log contents I‘ll come back after investigation asap.

THX!


grmon liked
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Member
Joined: 8 Monaten ago
Posts: 18
Topic starter  

Take your time and thanks a lot!


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New Member
Joined: 11 Monaten ago
Posts: 3
 

Hi Guys,

 

looks like my old account works again..!

Any updates on the update problem !?

Best regards,

Steffko


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Member
Joined: 1 Jahr ago
Posts: 891
 
Posted by: @steffko

looks like my old account works again..!

What does this mean? Are you getting updates again?

THX!

 


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Member
Joined: 1 Jahr ago
Posts: 85
 

@grmon, @Steffko

It seems that the system is in an inconsistent state because the eBlocker crashed during a previous update.

It's possible to go back to 2.4 (since it's on its own partition) and re-write the upgrade to 2.5. After that you can update to the latest version 2.6.

The downside is that some configuration changes you made since 2.4 might be lost. And the process is a bit of work (~ 1 hour).

Prerequisites:

* The white cube must be opened and the M2+ board must be removed from case
* You need to be able to write a micro SD card on your computer

How to go back to 2.4:

* Download a backup from the eBlocker settings: System / Reset / Save Settings.
* Download balenaEtcher from https://www.balena.io/etcher/
* Download image https://eblocker.org/wp-content/uploads/2020/08/Back-to-eBlockerOS_2.4-m2plus.img.gz
* Flash the image to a micro SD card using balenaEtcher.
* Shut down the eBlocker.
* Remove power supply.
* Insert micro SD card and power up.
* After booting the red power LED should blink for about 5 seconds in a heart-beat rhythm.
* eBlocker shuts down automatically.
* Remove power supply.
* Remove SD card.
* Power up the eBlocker.
* Go to eBlocker's settings and make sure it is on version 2.4.10 again.
* Note that eBlocker's IP address might have changed.

Upgrade to latest version:

* Upgrade the eBlocker to 2.5. This might take a while, because the 2.5 image is downloaded and written to disk.
* Update the eBlocker to 2.6.
* Now you can restore some of the settings from the backup at System / Reset / Restore Settings.

Licenses:

* If eBlocker complains that your license is invalid you can always reset it at Settings / System / Reset / Reset Activation.
* You can re-register with FAMLFT-OPENSOURCE and your e-mail address.


Random liked
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New Member
Joined: 11 Monaten ago
Posts: 3
 

@randomHi, no, I was talking about my User-Account "Steffko", coul not log on for a while and set up "Steffko_org" to gain access again.

 

Now, all is good again ! ;o)


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New Member
Joined: 11 Monaten ago
Posts: 3
 

@bpr Thanks for the investigation !

Well, looks like that in the end that backing up the system and installing Version 2.6 with the complete image would be the and the much easier way do to instead of a roll back to 2.4 !?

This would only require to restore the settings and you are good to go again...

 

Or is there any other reason that I probably missed to do the solution the way proposed by you ?

Best wishes,

 

Steffko


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Member
Joined: 8 Monaten ago
Posts: 18
Topic starter  

@bpr That's rather complicated. Is there a tutorial or anything to respect when opening the cube?


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Member
Joined: 1 Jahr ago
Posts: 891
 

@grmon Just press (firmly!) the right & left sides of the bottom case - and lift top case at the same time.

THX!


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Member
Joined: 1 Jahr ago
Posts: 85
 

@steffko

Yes, you could write the 2.6 image for the M2+ on an SD card and boot from that.

But in that case you lose the settings that can currently not be backed up in 2.6, for example the HTTPS certificate. (Of course, the certificate would only be available if it has been in the 2.4 installation already.)

If you do a complete new setup you might also think about investing in a Raspberry Pi 4 with at least 2 GB RAM. This would be more future-proof and much faster. After all, the M2+ is five years old...

 


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