Since some weeks I get the following error message, when I try to open the eBlocker dashboard:
Error: Connection failed
An error occurred while connecting to 192.168.xxx.xx.
The website may be temporarily unavailable, please try again later.
If you are also unable to access another website, please check the network/Internet connection.
If your computer or network is protected by a firewall or proxy, please make sure that Firefox is allowed to access the Internet.
The same message occures, when I use the Brave Browser. In both browser the eblocker icon is not visible.
When I switch to Safari, the icon is visible and I can open the dashboard.
Can anybody help me?
@andisa I'm using FF 131.0.3 without any problems. The issue is for sure not related to the browser.
Please share the answers of the questions listed here while using FF: https://eblocker.org/community/announcements/before-posting-here-please-read/#post-117
THX!
@random It looks like this forum is for specialists only. I can't answer most of the questions from the linked page 🙁
I am running (and supporting) eblocker since Original White Cube. The cube was running well all the time. I therefore assume that everything is set up correctly.
No need for a specialist. Reading skills are sufficient. 😉
Just click thru the settings. It's all there. 🤓
@andisa No worries. Please send the diagnosis report to support (at) eblocker.org and we see what we can find.
BUT: I fear the issue is rather related to your client (since Safari works well) and can't be seen in the report. Just a few guesses:
- Encrypted DNS (DoH/DoT) is activated in the browser settings
- Some VPN / IP anonymization is enabled in the bowser
- Try http://eblocker.org (instead of a bookmark)
- Try accessing the dashboard by it's IP (which might have been changed by router's DHCP)
- Think of any changes you made in the weeks before it stopped working. New software installed, changed config, etc.? Then revert the changes and retry.
Unfortunately I'm not a macOS specialist, but I'm confident we find help for your issue.
THX!
@andisa Just checking back, if you still need help. So far we have not received your diagnosis report or answers to the suggested points above.
I'm happy to help. And no worries: There is no "specialist" knowledge necessary. I'm sure, together we find the source for the issue...
THX!
As we have not heard back from you, I assume the issue is solved. Therefore I set this thread to "solved".
Don't hesitate to mark the thread unsolved if you add more info and run into issues still.
THX!