[Solved] License activation failed

You need to use a different SD card for each device. Cards can not be swapped between devices as each card it tied to the device it got originally activated on.

Just install the eBlockerOS image anew on the card and it will work. 

THX! 

@Random

I have the same problem. I find it a pity that a new SD card must be taken. On the one hand this causes costs again and on the other hand it is not guaranteed that a restore will bring back all settings.

In other posts in the forum you can read that the backup does not cover all settings and there is no guarantee that everything will be there when restoring.

Difficult thing ...

Posted by: @johann0815

I find it a pity that a new SD card must be taken.

Maybe there is a misunderstanding. Each device needs it's own SD card anyhow. Once the image is installed it's "fire and forget" and it will update itself. No need for a "new" card.

@benne

Yes okay. Understood.

Anyway, it would be nice if you can just plug the card into another Pi 🙂

@johann0815 Sure, it would also be nice if my Tesla could fly. But I guess it will take a while until Tesla comes up with an update for this. Same with eBlocker... 😉 

THX!

I used a different sd card but I made a back up of the settings and then restored to the new sd, I'm getting the same error which is a pain.

If you create a new sd card you don't necessarily want to go through all the settings again, unless I'm missing something?

@andyzot Please use Settings > System > Reset - there hit Save/Restore to backup/transfer settings to a different device. Make sure you double check after restore as not all settings are saved.

Once an SD card with eBlockerOS is activated with a license, it can only be used in the same device it was activated in. If you try to use an activated SD in a different Pi, you get the error discussed in this thread.

Nevertheless, you can Reset just the license under the path discussed above. This will keep the settings. After license reset the SD card can be activated in a different Pi again - including all settings.

Personally, I would rather always rewrite the SD with the latest image for a new Pi - but that‘s up to you.😉

THX!

Thank you but I can’t see any where there a resolution mentioned above, apologies if I’m misunderstanding-

‘Nevertheless, you can Reset just the license under the path discussed above. This will keep the settings. After license reset the SD card can be activated in a different Pi again - including all settings.’

Apologies, I think I’ve done it. I’ve gone to ’Reset’ & just reset the license. 

@andyzot Yes, I‘m with you: System > Reset is not the first spot one would expect the Save/Restore feature. Maybe we need a new tab „Backup“ left of „Reset“?🤔

Also the „Reset License“ button might be better located where to activate the license: in the „License & Update“ menu? 🤔

I‘ll bring this up in the next supporter meeting.👍

THX!

Posted by: @miggn

The eBlocker support could not help......

I‘m not sure which support you are referring to? To my knowledge this forum is the only spot for support 🤔 see https://eblocker.org/docs/e-mail-support/

Have you checked these threads already:

https://eblocker.org/community/main-forum/update-not-working-new-license/#post-4370

https://eblocker.org/community/bugs-features/no-update-for-white-box-2-6/#post-3926

https://eblocker.org/community/main-forum/update-to-2-5-not-possible/#post-3322

There is a search function on the right hand side, I have used to find these threads, you might find useful too.

If they still don‘t help to fix your issue, please open a new thread „How to update from XYZ to 2.8“ as this seems to be the core problem (not the license, which is intended to work with 2.7+ only 😉)

BTW: You can activate any eBlocker with the OpenSource license. Then update to 2.8 and then switch to the donor license.

THX!

@miggn 

Hope you‘ve bought a white cube - not a Banana Pi in acrylic housing. The latter is no longer supported. (see https://eblocker.org/?mailpoet_router&endpoint=view_in_browser&action=view&data=WzM4LCI2MTA0Njg1M2EyMDMiLDAsMCwxNjA4LDFd )

As @random said, there are many threads in this forum how to upgrade from A to B - in the worst case by using an SD card… if the onboard memory is fried already 😉

Nevertheless I would always recommend a Pi 4 for speed and future usage as the white cube is a 5+ years old device and it’s not supporting memory intensive features…

Good luck👍

@miggn As @benne pointed out: Your acrylic device is no longer supported. Also the acrylic case will not fit a Raspberry Pi 4. Sorry, I didn't ask about the Raspi model right away 😥 - and thanks @benne for the valuable hint 👍

You can buy a Raspi 4 online at many dealer's websites. Just type "Rasberry Pi 4 buy" in a search engine of choice. Then just follow the Download and DYI instructions.

THX!

Hello everyone, I am new here on the forum and currently have eBlocker installed on a Pi4. However, the image was flashed on an SSD and the Pi boots as well. I can also see all devices but the license is not activated. The following error message is displayed

"License terms could not be loaded. Internet connection is required."

Internet is available

@thomas4170 See here: https://eblocker.org/community/bugs-features/cant-enter-a-license-because-there-is-no-internet-connection/#post-2710

THX!

@random 

Thanks for the tip. That was the right push. In the FritzBox, access is set to "Limited" by default for each device. I only had to change the setting in the FritzBox to "unlimited".

THX