Troubleshooting

Is the eBlocker Mobile feature activated?
Has port forwarding been set correctly in your router?
Is the VPN profile updated? If necessary, download the VPN profile again and store it in the client.
Is the OpenVPN client supported? Pay attention to messages that appear in the client.
Is the eBlocker DNS service activated?
If nothing works: reset the eBlocker Mobile feature and re-install the eBlocker Mobile feature.

First Steps